Returns & Exchanges
At Pinnacle Car Radios, we want you to be completely satisfied with your purchase; if your item doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange. Please ensure all items remain in their original condition with tags attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all protective films and accessory tags are intact to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.